The Outlook Web Access 2003 QUICK Source Learning Series will show you the basic features of how to use Outlook Web Access 2003. The QUICK Source Learning Series combines three levels of training: Teaching, Trying, and Testing. The teaching section includes high-quality video so you are able to see what the instructor is teaching you to do. The trying section allows you to practice what you have learned right in our program. There is no need to switch between our software and Outlook Web Access 2003. The testing section involves a variety of test questions with immediate feedback. Trainers can track user’s progress, view test scores, and print out reports.

• Getting Started
  • Identifying the Parts of the Outlook Web Access Window
  • Using the Navigation Pane
  • Using the Reading Pane
  • Creating a New Folder
  • Moving and Copying Items
  • Searching Folders
  • Deleting an Item and Retrieving a Deleted Item
  • Logging Off
• E-mail
  • Creating a Message
  • Reading a New Message
  • Opening or Saving an Attachment
  • Replying To or Forwarding a Message
  • Saving a Draft of a Message
  • Formatting Message Text
  • Attaching a File
  • Checking Spelling
  • Printing a Message
• Mail Extras
  • Sorting Messages
  • Inserting a Signature
  • Creating Rules
  • Marking Messages as Read or Unread
  • Setting Up Delivery and Read Receipts
  • Using Quick Flags
  • Setting Message Importance and Sensitivity
  • Checking Names
• Calendar
  • Viewing Your Calendar
  • Scheduling an Appointment
  • Scheduling a Recurring Appointment
  • Sending a Meeting Request
  • Responding to a Meeting Request
  • Forwarding a Meeting Request
  • Rescheduling or Canceling a Meeting
  • Working with Reminders
• Contacts
  • Creating a Contact
  • Sending a Message to a Contact
  • Creating a Distribution List
  • Sorting Contacts
  • Moving and Copying Contacts
  • Displaying a Map for a Contact Address
  • Attaching a File to a Contact
• Tasks
  • Creating a Task
  • Setting or Clearing a Reminder
  • Making a Task Recurring
  • Deleting or Renaming a Task
  • Changing Task Status
  • Sorting Tasks
  • Attaching a File to a Task
• Mail Security and Public Folders
  • Filtering Junk E-mail
  • Managing Junk E- mail Lists
  • Blocking External Content Downloads
  • Creating a Message for Posting
  • Reading Posted Messages
  • Posting a Message Reply
  • Reply To or Forwarding a Posted Message
• Notes, Customization, and Getting Help
  • Creating a Note
  • Working with Notes
  • Using the Out of Office Assistant
  • Setting Default Formatting
  • Customizing Messages and Views
  • Changing the Color Scheme
  • Using Outlook Web Access Help

For quantity pricing or to order courses: (QUICKsource@QUICKsourceLearning.com)

• OW03B1 - Getting Started
• OW03B2 - E-mail
• OW03B3 - Mail Extras
• OW03B4 - Calendar
• OW03B5 - Contacts
• OW03B6 - Tasks
• OW03B7 - Mail Security and Public Folders
• OW03B8 - Notes, Customization, and Getting Help

• Microsoft Outlook 2003 Web Access Basic