Quick Source Learning | Quick Source Learning | Outlook 2003 Basic Course

Outlook 2003 Basic Course

Microsoft Outlook






The Quick Source eLearning Series combines three levels of training: Learn It, Try It, and Evaluation. The Learn It section includes high quality video that shows you everything the instructor is teaching. The Try It section allows you to practice what you have learned right in our course. There is no need to switch between the course, and the software that you are learning. The Evaluation section gives you the ability to test your knowledge and receive immediate feedback.

Topics covered in this course:

Getting Started

  • Starting and Exiting Outlook
  • Identifying the Parts of the Outlook Window
  • Using the Navigation Pane
  • Using the Go Menu
  • Creating a New Folder
  • Working with Folders
  • Using the Favorite Folders Pane
  • Using Shortcuts
  • Moving and Copying Items to Another Folder
  • Deleting an Item and Retrieving a Deleted Item


  • Using the Reading Pane
  • Reading and Previewing Messages
  • Creating a Message
  • Formatting Message Text
  • Checking Spelling
  • Saving a Draft of a Message
  • Replying To or Forwarding a Message
  • Opening or Saving an Attachment
  • Sorting Messages
  • Printing a Message

Mail Extras

  • Using Search Folders
  • Attaching a File
  • Inserting a Hyperlink
  • Using Stationery
  • Adding a Signature
  • Working with Desktop Alerts
  • Flagging Messages
  • Setting Message Importance and Sensitivity
  • Setting up Read and Delivery Receipts


  • Scheduling an Appointment
  • Making an Appointment Recurring
  • Scheduling a Meeting
  • Responding to a Meeting Request
  • Using Reminders
  • Creating a Group Schedule
  • Creating Additional Calendars
  • Viewing Calendars
  • Printing a Calendar

Contacts and Journal

  • Creating a Contact
  • Adding a Picture to a Contact
  • Finding a Contact
  • Sending a Message to a Contact
  • Viewing Activities for a Contact
  • Creating a Distribution List
  • Viewing and Sorting Contacts
  • Recording Information in the Journal
  • Working with Journal Entries

Tasks and Notes

  • Creating a Task
  • Assigning a Task
  • Responding to a Task Request
  • Making a Task Recurring
  • Changing Task Status
  • Sending a Status Report for a Task
  • Viewing and Sorting Tasks
  • Creating a Note
  • E-mailing Notes

Office Tools

  • Searching for Items
  • Filtering Items
  • Viewing a Web Page in Outlook
  • Using the Research Task Pane
  • Using the Office Clipboard
  • Using Person Names Smart Tags
  • Sending an Instant Message

Getting Help

  • Using the Type a Question for Help Box
  • Using the Office Assistant
  • Hiding and Turning Off the Assistant
  • Changing the Assistant
  • Using the Outlook Help Task Pane
  • Getting Help from Office Online
  • Getting Help in a Dialog Box
  • Printing a Help Topic