Quick Source Learning | Quick Source Learning | Outlook Web Access 2003 Basic Course

Outlook Web Access 2003 Basic Course

Microsoft Outlook






The Quick Source eLearning Series combines three levels of training: Learn It, Try It, and Evaluation. The Learn It section includes high quality video that shows you everything the instructor is teaching. The Try It section allows you to practice what you have learned right in our course. There is no need to switch between the course, and the software that you are learning. The Evaluation section gives you the ability to test your knowledge and receive immediate feedback.

Topics covered in this course:

Getting Started

  • Identifying the Parts of the Outlook Web Access Window
  • Using the Navigation Pane
  • Using the Reading Pane
  • Creating a New Folder
  • Moving and Copying Items
  • Searching Folders
  • Deleting an Item and Retrieving a Deleted Item
  • Logging Off


  • Creating a Message
  • Reading a New Message
  • Opening or Saving an Attachment
  • Replying To or Forwarding a Message
  • Saving a Draft of a Message
  • Formatting Message Text
  • Attaching a File
  • Checking Spelling
  • Printing a Message

Mail Extras

  • Sorting Messages
  • Inserting a Signature
  • Creating Rules
  • Marking Messages as Read or Unread
  • Setting Up Delivery and Read Receipts
  • Using Quick Flags
  • Setting Message Importance and Sensitivity
  • Checking Names


  • Viewing Your Calendar
  • Scheduling an Appointment
  • Scheduling a Recurring Appointment
  • Sending a Meeting Request
  • Responding to a Meeting Request
  • Forwarding a Meeting Request
  • Rescheduling or Canceling a Meeting
  • Working with Reminders


  • Creating a Contact
  • Sending a Message to a Contact
  • Creating a Distribution List
  • Sorting Contacts
  • Moving and Copying Contacts
  • Displaying a Map for a Contact Address
  • Attaching a File to a Contact


  • Creating a Task
  • Setting or Clearing a Reminder
  • Making a Task Recurring
  • Deleting or Renaming a Task
  • Changing Task Status
  • Sorting Tasks
  • Attaching a File to a Task

Mail Security and Public Folders

  • Filtering Junk E-mail
  • Managing Junk E- mail Lists
  • Blocking External Content Downloads
  • Creating a Message for Posting
  • Reading Posted Messages
  • Posting a Message Reply
  • Reply To or Forwarding a Posted Message

Notes, Customization, and Getting Help

  • Creating a Note
  • Working with Notes
  • Using the Out of Office Assistant
  • Setting Default Formatting
  • Customizing Messages and Views
  • Changing the Color Scheme
  • Using Outlook Web Access Help