Quick Source Learning | Quick Source Learning | Outlook 2010 Basic Course

Outlook 2010 Basic Course

Microsoft Outlook





The Quick Source eLearning Series combines three levels of training: Learn It, Try It, and Evaluation. The Learn It section includes high quality video that shows you everything the instructor is teaching. The Try It section allows you to practice what you have learned right in our course. There is no need to switch between the course, and the software that you are learning. The Evaluation section gives you the ability to test your knowledge and receive immediate feedback.

Topics covered in this course:

Getting Started

  • Introduction
  • Starting and Exiting Outlook
  • Identifying the Parts of the Outlook 2010 Window
  • Using the Navigation Pane
  • Using the Ribbon
  • Customizing the Quick Access Toolbar
  • Working with Folders
  • Using the Favorite Folders Pane
  • Moving and Copying Items to Another Folder


  • Introduction
  • Identifying the Parts of the Compose Mail Window
  • Using the Reading Pane
  • Reading and Previewing a Message
  • Creating a Message
  • Saving a Draft of a Message
  • Replying To or Forwarding a Message
  • Opening or Saving an Attachment
  • Sorting Messages

Mail Extras

  • Introduction
  • Formatting Message Text
  • Attaching a File
  • Using Stationery
  • Adding a Signature
  • Setting Message Options
  • Flagging a Message
  • Setting Up Read and Delivery Receipts
  • Working with Desktop Alerts
  • Working with Conversations


  • Introduction
  • Viewing a Calendar
  • Creating an Appointment
  • Making an Appointment Recurring
  • Scheduling a Meeting
  • Responding to a Meeting Request
  • Using Reminders
  • Creating an Additional Calendar
  • Sending Your Calendar in an E-mail


  • Introduction
  • Creating a Contact
  • Working with Contacts
  • Viewing Activities for a Contact
  • Creating a Contact Group
  • Working with Business Cards
  • Sending Contact Information
  • Working with the People Pane

Tasks, Notes, and Journal

  • Introduction
  • Creating a ask
  • Responding to a Task Request
  • Managing Tasks
  • Viewing and Sorting Tasks
  • Creating a Note
  • Working with Notes
  • Recording Information in a Journal

Searching and Extras

  • Introduction
  • Working with Instant Search
  • Using Advanced Find
  • Printing an Item
  • Deleting an Item and Retrieving a Deleted Item
  • Using Quick Steps
  • Using Shortcuts
  • Working with Color Categories

Getting Help

  • Introduction
  • Using Outlook Help
  • Using the Help Table of Contents
  • Searching for Help Topics
  • Getting Help in a Dialog Box
  • Printing a Help Topic
  • Getting Help from Office Online
  • Displaying Access Keys